Privacy Policy

Northcroft School is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect personal information when you use our website or contact us.

Who we are
Northcroft School provides education and support for children and young people. For the purposes of data protection law, Northcroft School is the data controller for the personal information collected through this website.

Information we collect
We may collect and process the following information:

• Personal details such as name, email address, telephone number, and any information you provide through contact forms or emails
• Information provided when making an enquiry, requesting information, or applying for a role
• Information submitted as part of admissions or referral enquiries
• Technical information such as IP address, browser type, device information, and website usage data collected through cookies and analytics tools

How we use your information
We use personal information to:

• Respond to enquiries or requests
• Provide information about the school and its services
• Process admissions, referrals, or employment applications
• Improve our website and services
• Maintain website security and prevent misuse
• Comply with legal, regulatory, education, and safeguarding obligations

We will only use your information where we have a lawful basis to do so, including consent, legitimate interests, contractual necessity, vital interests, public task, or legal requirements.

Special category and safeguarding information
Where information relating to health, learning needs, behaviour, safeguarding concerns, or other sensitive matters is provided, this may be classed as special category data under UK GDPR. Such information will only be processed where there is a lawful basis and where it is necessary for education provision, safeguarding, or to meet our legal obligations.

Sharing your information
We do not sell or rent personal information. We may share information with:

• Service providers who support our website, IT systems, or administrative functions
• Local authorities, safeguarding bodies, Ofsted, or other education regulators where required
• Professional advisers where necessary
• Law enforcement or other authorities where required by law

All third parties are required to respect the security and confidentiality of your information.

Data security
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data retention
We keep personal information only for as long as necessary to fulfil the purpose for which it was collected and to meet legal, regulatory, education, and safeguarding record-keeping requirements.

Your rights
Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of your information where appropriate
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings. Further information may be provided in a separate Cookie Policy.

Links to other websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.